FAQs

How long does the battery last?

The xPRESS Audio Keypad has a re-chargeable Lithium Polymer battery.  Under typical conditions the battery will last 6-9 months.  You can re-charge your Keypad in an hour or so with its supplied micro-USB cable and any USB power adapter.  In most cases your iPhone's power adapter will work great.

 

How do I install on a wall?

In the box you'll get two types of wall mounts, one for using 1G Decora style wall plates and another that doesn't need a wall plate.  Use the supplied screws to install the Keypad like a traditional wall switch or keypad with the 1G Decora mount, or use the adhesive strip supplied to install the quick-stick mount.  In both cases, the Keypad magnetically connects to the wall mounts, for easy grab and go.

 

How many Sonos devices can I control from one Keypad?

You can pair an xPRESS Audio Keypad with one Sonos device at a time.  But........ If you group that Sonos device with other Sonos devices via the Sonos App, your Keypad now becomes the controller of all members of the group.  Party time, Wayne.

 

Can I pair two Keypads with one Sonos speaker?

Yes you can.

 

What is Endorsed Partner Integration?

This is a Sonos program that allows for deep, official integration between Sonos and other technology developers like ourselves.  The result of these integrations is an excellent experience for our mutual users.

 

What is the range of the Keypad?

Wherever you have WiFi in your house, the xPRESS Audio Keypad will work.  That's it.  If you need help extending the range of your Keypad or any other connected device in your home, we really recommend updating your wireless network.  Check out our friends Eero who should be able to help!

 

What devices does the App work with?

The App is iOS for now (iPhone, iPad, iPod touch).  But we do plan on releasing an Android app later in the year (don't worry we didn't forget about you ;).

 

Tell me more about iPort.

iPort is a company with the aim of creating simple, easy ways to control your connected home.  From magnetic iPad mounts to mobile device cases with buttons to the xPRESS Audio Keypad, we want to make it quick and simple to control all the things in your life. iPort is a part of Dana Innovations, parent company of Sonance- who brought the in-wall Speaker to market in 1983.  We have a heritage of high-end home technology products and we're also big music fans.  Thus the xPRESS Audio Keypad: an enhanced Sonos experience in your home.


Still have a question?  

Just click the Support button on the bottom of the screen to chat with one of us and we'll be able to help you out. 

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VoltPort® Technology


iPort's VoltPort technology, onboard every Control Mount, provides the greatest flexibility in how iPads can be powered when installed:

  • Power iPads from power supplies between 12-24V DC: use 16 AWG Wire up to 400 Ft. from power supply using a 24V DC power supply.
  • Power multiple iPads from 1 industrial power supply, typically a 13.8V DC high wattage supply. In an example where a 200W, 13.8V power supply is used, up to 16 iPads in Control Mounts may be powered from one supply.
  • VoltPort electronics provide a green "OK LED" which confirms iPad will be adequately powered.  Great for "bench testing" combinations of wire type, wire distance and power supply.

iPort Enterprise Sales Team

 

+1 949 226 5222

enterprise@iportproducts.com

We look forward to speaking with you.

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Where to Find Your iPort Product Serial Number


All iPort products contain a serial number.  This number appears in several locations:  On the inside or bottom of the product itself and on the bottom or back of the product packaging.  If you need further assistance in locating your product's serial number, click here.