LuxePort Support Intro


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LuxePort Support Intro



LuxePort Support


 
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Welcome to the LuxePort Support page. Use the menu below to browse support information or click on the Support chat bubble at the bottom of the screen to connect with one of Support Specialists.

 

Overview


LuxePort is the ultimate expression of refined aesthetics in an iPad charger and mount. The system consists of a Case and Stations for charging on table-top or wall.  LuxePort allows iPad to blend into high end offices and residences with precision machined components that are finished by hand.  

With premium features like a security locking system that allows for total lock down of Case and BaseStation to a table or wall, LuxePort performs in even the most demanding commercial environments. Hold, Charge and Protect iPad in refined aesthetics with LuxePort.


LuxePort FAQ


LuxePort FAQ


FAQ


+ What iPads Does LuxePort Support?

iPad Mini 4

iPad Air 1, Air 2, Pro 9.7", NEW 5th Generation

iPad Pro 10.5"

+ How do I remove my case?

Please watch the below video by clicking here.

+ Can I Stil use the Microphone and Speakers in LuxePort?

Yes, LuxePort is designed to still provide access to the iPads Speakers, Microphones, and Power Button.

+ Can I plug in my own charger while my iPad is in LuxePort?

No, the iPad would have to be removed from the LuxePort Case to access the iPads Lightning Port.

+ Can I use LuxePort on a LaunchPort WallStation?

No, LuxePort uses a conductive charging technology which is different than LaunchPort. If you would like to upgrade your LaunchPort system, you can purchase the LuxePort Wall Plate Adapter kit which is specifically designed as a direct replacement for LaunchPort keeping the existing footprint and mounting hardware used in LaunchPort. You have the option of running a new Cat5 cable to power the LuxePort system or using the existing 2 conductor wire [previously used by the LaunchPort in addition to purchasing a 24V 1A power supply.

+ Do You Make a LuxePort for the iPad Pro 12.9"?

Not at this time.

+ Can I use PoE to Power the LuxePort WallStation?

Yes, LuxePort was designed with PoE in mind. The LuxePort WallStation uses the same iPort PoE Splitter found in SurfaceMount which can be powered by PoE through the RJ45 jack or 24V via 2 conductor wire and a 24V 1A power supply.

LuxePort Case Setup


LuxePort Case Setup


LuxePort Case


LuxePort Case Install and Removal Video

 
 
 

Power

Input: DC 5.2V 2.4A 

Output: DC 5.2V 2.4A

What's In the Box

Case Bezel

Case Shell

Lightning to USB-A Cable (15 cm)

Lock Tool

Manual

LuxePort WallStation Setup


LuxePort WallStation Setup


LuxePort WallStation


LuxePort WallStation Install Video

 
 
 

What's In the Box

WallStation 

Wall Box

Retention Ring

PoE Splitter (70718)

USB-A to USB-C Cable (.5ft/15cm)

Mounting Hardware

Lock Tool

Manual

Resources

Quickstart Guide

Power: 

Input: DC 5.2V 2.4A 

Output: DC 5.2V 2.4A 

LuxePort BaseStation Setup


LuxePort BaseStation Setup


LuxePort BaseStation


LuxePort BaseStation Install Video

 
 
 

What's In the Box

BaseStation

USB-A to USB-C Cable (1.5 m)

Power Supply

Power:

Input:

DC 5.3V 2.4A 

Output:

DC 5.2V 2.4A 

Included Power Supply:

Input:  110V - 240V AC 50/60Hz 

Output: DC 5.3V 2.4A USB-A

(international connectors included for UK, EU, AUS, CHINA.  Works natively with USA/North America)

Mounting Hardware

Lock Tool

Alcohol Pad

Drill Template

Manual

LuxePort Product Specifications


LuxePort Product Specifications


Product Specifications


CAD File

Mini 4

PDF  |  DWG 

Air1,2, Pro 9.7, 5th Gen. 

PDF  |  DWG 

Pro 10.5

PDF  |  DWG 

Wall Station

PDF  |  DWG 

BaseStation

PDF  |  DWG 

USB Module

PDF  |  DWG 

Wall Plate Adapter

PDF  |  DWG 

Certifications

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