Online Purchase and Return Policy

Thank you for visiting iPort.  Our goal is to make it very easy and enjoyable to purchase our products so that you are fully satisfied with your experience.  Because of this, we wanted you to be aware of a few items that will ensure this happens:


iPort products purchased from our webstore are subject to a 14 calendar day return policy from time of purchase. If a return for refund or product exchange is desired, you can submit a request for return by email at


If you need to return a product that is inbound to you or that you have already received, you may be responsible for shipping and handling to ship the product back.  We will inspect products received back for abuse.  We may need to contact you if a product has been abused to communicate your options for returning the product. 


Once you submit your request for return, iPort customer service representative will contact you shortly to work with you. Please note that requests submitted after business hours will be handled the next business day.  Requests submitted on a weekend will be handled the next business day.  Refunds take 5 to 10 business days to appear on your bank statement from the time the refund occurs.


iPort customer service, shipping and support hours are 8AM-5PM Pacific time, Monday to Friday.  We have several company holidays throughout the year that may affect our normal operating hours.  To view a list of holidays, click here.


Orders placed before 12PM Pacific time will ship the same business day. Orders placed after 12PM Pacific time will be shipped the next business day. Shipping times like "2-Day" or "Next Day" pertain to when a product leaves our warehouse and how long it takes to get to your desired destination. If there are any issues processing your credit card, your order may not be received in time to ship same day.  We inspect all credit card transactions to ensure fraud will not occur.  Our carrier is UPS, so we typically cannot ship to PO Boxes.


Thank you for your business!


NOTE: When purchasing and shipping product to a country outside of the United States, you will be responsible for any applicable Taxes, VAT, and Import Duty due upon receipt of goods in your country.  iPort is not responsible to pay such fees nor can we calculate these fees for you upon check out.  In some cases, Duty can be up to 20% and VAT can be up to 10%, depending on what country you are shipping to. If you need help assessing the potential costs associated with your order outside the United States, please visit Duty Calculator.

Compare Products
LaunchPort Charge Case & Stand Control Mount
Charging Wireless Inductive Charging Wireless Conductive Charging Wired Conductive Charging
Mount Type Magnetic, Temporary On-Wall and Tabletop Magnetic, Temporary Tabletop Semi-Permananet In-Wall
Mount Portrait or Landscape? Yes Yes Yes
Protection Up to 6 ft drop Up to 3 ft drop N/A
Color Options Soft Touch Black, High Gloss White Soft Touch Black Flat, Paint-ready white
Security Solution? Yes. Optional Security Pack locks 2 halves of iPad Sleeve together and tethers Sleeve to a fixture. No Yes. Included Tether may be used with security screws for theft deterrance.
Optional, Programmable Hard Buttons? Yes: LaunchPort Sleeve Buttons No No
Key Applications Temporary Wall Mount, Table-top mount Table-top Mount, BOYD Solution for Businesses In-Wall Mount, Digital Signage Solution
Minimum System Requirements 1 Charging Station with power supply, 1 iPad Sleeve 1 Charge Stand with power supply, 1 iPad Charge Case 1 Mounting assembly and fascia, 1 wall box with power supply and DC low voltage conversion electronics
Mounting Angles N/A 3 Differenct Orientations N/A
Mounting Orientations Portrait or Landscape Portrait or Landscape Portrait or Landscape
Access to Apple lightning port while case is on? No Yes N/A
System Price From $339 From $159 From $329

VoltPort® Technology

iPort's VoltPort technology, onboard every Control Mount, provides the greatest flexibility in how iPads can be powered when installed:

  • Power iPads from power supplies between 12-24V DC: use 16 AWG Wire up to 400 Ft. from power supply using a 24V DC power supply.
  • Power multiple iPads from 1 industrial power supply, typically a 13.8V DC high wattage supply. In an example where a 200W, 13.8V power supply is used, up to 16 iPads in Control Mounts may be powered from one supply.
  • VoltPort electronics provide a green "OK LED" which confirms iPad will be adequately powered.  Great for "bench testing" combinations of wire type, wire distance and power supply.

iPort Enterprise Sales Team


+1 949 226 5222

We look forward to speaking with you.

iPort Company Holidays 2017

New Years Day Monday, Jan 2nd

President's Day Monday, Feb 20th

Memorial Day Monday, May 29th

Independence Day Tuesday, Jul 4th

Founder's Day Wednesday, Jul 5th

Labor Day Monday, Sep 4th

Thanksgiving Thursday, Nov 23rd

Day After Thanksgiving Friday, Nov 24th

Christmas Eve Friday, Dec 22nd

Christmas Monday, Dec 25th

New Year's Friday, Dec 29th

Where to Find Your iPort Product Serial Number

All iPort products contain a serial number.  This number appears in several locations:  On the inside or bottom of the product itself and on the bottom or back of the product packaging.  If you need further assistance in locating your product's serial number, click here.